EMH Sports U.S.A.

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Refunds and Account Credits


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Important! Please Read This First!

If you want to cancel just part of an order, please send us an email or use the Change My Order product item and be specific about the classes you are changing!

If you just need to change your payment method, payment amount, sport month(s) or location, please do not cancel or re-order your classes. You can send us an email or use Change my Order.

If you cancel after our NOON deadline or after a class is held, we will still charge for the days that were provided.

If you did not attend class, you could choose to buy a makeup day instead of cancelling. 

Please read our policies on cancellations, refunds, credits and makeups.

Cancellation Policies

Change My Order

Credit/Refund Request

Makeup Days

Contact Us

EMH Sports does not issue refunds in most cases, unless we stop providing PE services to your location.

  • Classes cancelled by us are always credited when a makeup is not offered. If we offer a makeup, you can choose to get a credit instead by filling out this form.
  • Dates you miss that were held by us can be credited/made up. The cost depends on your original purchase.
  • Economy PE classes do not have free makeups/credits. You can buy a Makeup Pass to attend a different class.
  • Our Deluxe and Premium PE Class products include more flexiblity with making up missed classes. The Deluxe price includes one makeup per sport and the Premium price allows for two makeups. 
  • Single Day Passes purchased at the regular price or in Multipacks of 10 include a free makeup if you miss a day. 

Please click on each title below to see more about our policies and answers to your questions about refunds and credits.

 

FAQ

 

Please fill out the form below if you wish to request a credit or refund (you must be logged in to see the form).

If you wish to order a Makeup Day you do not need to fill out this form unless your request is for a special case. In most cases you can just place a Makeup Pass in your cart and check out. This includes free passes that were granted by our office. There is an option on the order form to select a free pass.

Once we review your request you will receive a reply. It can take up to 30 days to receive your credit or refund. If we are waiting for school funds first, it can take even longer. If you do not hear back within a month, please do not fill out another form, just send us an email. Thank you!

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